SUPPORT
Tell us where you got stuck.
For account, privacy, payment, or technical issues, contact the Futorya support team directly.
destek@futorya.comTechnical support
Include the screen where the issue occurred, what you expected, what happened, your device and operating-system version, and—when safe—a screenshot. Never send your password, card number, or verification code.
Account and data requests
You can request access to, correction of, or deletion of your account data. Write from the email address connected to your account so we can verify ownership. Records that must be retained by law may be restricted or anonymized instead of immediately erased.
Start an account deletion request →Payments and refunds
For a payment issue, include the approximate date, amount, currency, and the provider reference shown in Futorya. Do not send card details. Statutory cancellation and refund rights remain reserved.
Privacy and safety
Read what data is processed, how AI requests work, and why Futorya is restricted to adults. Reports about public content can also be submitted from inside the app.